Refund Policy

Last updated: August 24, 2026

Free trial

The 30-day trial does not require a subscription charge. If you do not start a paid subscription, public access may become inactive after the trial while your website and media remain retained.

Subscription cancellation

You may cancel future renewal through the available Vefom or payment-provider controls. Unless applicable law requires otherwise, cancellation takes effect at the end of the current paid billing period and does not automatically refund time already used.

Refund requests

If you believe a charge was duplicated, unauthorised, technically incorrect, or the paid service was materially unavailable, contact us promptly with the account email, transaction reference, charge date, and reason. We assess requests fairly and may verify the account and payment with the provider. Approved refunds are returned through the original payment method and processing time is controlled by the payment provider.

Non-refundable situations

To the extent permitted by law, refunds are generally not provided for change of mind, unused time after late cancellation, failure to cancel before renewal, or results outside Vefom's control such as customer enquiries or search ranking.

Statutory rights

This policy does not limit refund, cancellation, or consumer rights that apply under mandatory law in your location.

Request support

Send refund and billing questions to support@vefom.com.